Privacy Policy

Last updated: January 2025

1. Introduction

Talk Shop ("we," "our," or "us") respects your privacy. This privacy policy explains how we collect, use, and protect your information when you visit our website and participate in our Discord community.

2. Information We Collect

  • Information you provide: Name, email address, Discord username when you join our Discord or contact us
  • Automatically collected: Basic usage data, IP address, browser type, device information, and cookies to improve our website
  • From Discord: Your Discord profile information and activity in our server
  • Tracking and analytics data: Information about your browsing behavior, pages visited, time spent on pages, clicks, and interactions with our website
  • Cookies and similar technologies: We use cookies, pixels, and other tracking technologies to collect information about your use of our services

3. How We Use Your Information

We use your information to:

  • Provide and improve our community services
  • Communicate updates, events, and community matters
  • Maintain community safety and enforce guidelines
  • Analyze how our services are used and understand user behavior
  • Deliver targeted advertising and marketing communications
  • Create custom audiences for retargeting campaigns
  • Measure the effectiveness of our marketing efforts
  • Personalize your experience on our website

4. How We Share Your Information

We do not sell your personal information. We may share information with:

  • Discord: Our community operates on Discord's platform
  • Advertising platforms: Such as Google Ads, Facebook Ads, and other advertising networks for retargeting and marketing purposes
  • Analytics providers: Such as Google Analytics, Facebook Pixel, and similar services to track and analyze website usage
  • Service providers: Who help us operate our services and marketing campaigns
  • Legal requirements: When required by law or to protect our rights

5. Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar tracking technologies to:

  • Remember your preferences and settings
  • Understand how you interact with our website
  • Track your browsing behavior across sessions
  • Deliver targeted advertising based on your interests
  • Measure advertising campaign performance
  • Create custom audiences for retargeting on other platforms
  • Analyze website traffic and user engagement

Types of cookies and tracking we use:

  • Essential cookies: Required for website functionality
  • Analytics cookies: Track website usage and performance (e.g., Google Analytics)
  • Advertising cookies: Enable targeted ads and retargeting (e.g., Facebook Pixel, Google Ads)
  • Social media cookies: Track interactions with social media features

Managing cookies: By using our website, you consent to our use of cookies and tracking technologies. You can control cookies through your browser settings, but disabling certain cookies may limit website functionality. Note that opting out of advertising cookies may not prevent all ads, but they will be less relevant to your interests.

6. Third-Party Advertising and Retargeting

We use third-party advertising services to show you relevant ads on other websites and platforms. These services may use cookies and similar technologies to:

  • Track your visits to our website
  • Create profiles based on your browsing behavior
  • Display targeted advertisements on third-party platforms
  • Measure ad performance and conversions

Third-party advertisers may combine information collected from our website with information from other sources to create more targeted advertising.

7. Your Rights

You can:

  • Request access to your information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Opt-out of targeted advertising through browser settings or industry opt-out tools
  • Control cookies through your browser settings

Opting out of targeted advertising:

  • Google Ads: Visit Google Ads Settings
  • Facebook: Visit Facebook Ad Preferences
  • NAI Opt-Out: Visit Network Advertising Initiative
  • DAA Opt-Out: Visit Digital Advertising Alliance

To exercise these rights or for questions about your data, contact us at hello@letstalkshop.com.

8. Data Security

We use reasonable measures to protect your information, but no method is 100% secure.

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect information from children under 13.

10. Third-Party Services

Our community uses Discord. By using Discord, you're also subject to Discord's Privacy Policy. We're not responsible for Discord's privacy practices.

11. Changes to This Policy

We may update this policy from time to time. Continued use after changes means you accept the updated policy.

12. Contact Us

Questions? Contact us at hello@letstalkshop.com or through our Discord server.